Voice speed-to-lead

New leads get a phone call within a minute, in the hours you set

How it works

  1. New enquiryA new lead arrives from your form or ad.
  2. AI calls within a minuteAn AI voice rings them straight away, in the hours you set.
  3. Qualifies on the callIt asks your usual questions and notes the answers.
  4. Books the appointmentA time is agreed and added to your calendar.
  5. Summary and recording to your CRMThe notes and recording are saved on the lead's record.

A worked example

  1. A property agency in Novena runs ads for a new condo launch. At 9.15pm a man submits his details on the landing page.
  2. Within a minute his phone rings. A voice introduces itself as an AI assistant calling for the agency and tells him that the call is recorded.
  3. It asks the agency's usual questions: budget range, whether he is buying to live in or to rent out, and when he can view. He agrees to a viewing on Sunday at 2pm.
  4. The viewing is added to the agent's Google Calendar. The summary and the recording are saved on his record in HubSpot, and the agent reads them before Sunday.

Before and after

Before

After

A lead who filled in a form at night is called back the next afternoon, if at all.

The lead gets a phone call within a minute, in the hours you set.

Agents spend their time on first calls that go nowhere.

The first call and the qualifying questions are done for you.

What was said on a call lives in the agent's memory.

The summary and recording are saved on the lead's record.

What the AI does

  • Calls each new lead within a minute of the enquiry.
  • Asks your qualifying questions and notes the answers.
  • Books an appointment in your calendar when the person agrees.
  • Saves a summary and the recording on the lead's record.

What your team keeps

  • The viewing, the consultation or the sale itself.
  • Calling back anyone the AI could not help.
  • Deciding the script, the questions and the hours it may call.
  • Quotes, advice and negotiation.

What is included

  • A phone number or caller line for the AI to use, set up with you.
  • A call script and qualifying questions agreed with you.
  • Booking into Google Calendar.
  • Summaries and recordings saved to HubSpot or Pipedrive.
  • Test calls with your team before it goes live.
  • Fixes and adjustments during the first month after launch.

What is not included

  • Calling people who have not asked to be contacted.
  • Phone line rental or call fees billed to your business by a carrier.
  • Handling long or complex conversations. Those go to a person.

Works with

  • Google Calendar
  • HubSpot
  • Pipedrive
  • WhatsApp

Questions

How much does voice speed-to-lead cost?

Setup starts from S$4,499. The monthly fee is set by your volume and agreed on the call, before anything is built. Usage costs, such as AI processing and call minutes, are billed on top of the monthly fee. Any fees a telephone carrier must bill to your business, and subscriptions you already pay for, such as HubSpot, remain yours. The minimum term is three months, and after that you can cancel any time.

Where does my data go, and does this meet PDPA?

Call summaries and recordings are saved in your own CRM wherever possible. The written scope says where everything is stored and lists any personal data the system handles and why, so you can check it against your own PDPA obligations. Your data is never used to train AI models.

Do callers know they are speaking to an AI, and are calls recorded?

Yes to both. At the start of every call the voice says that it is an AI assistant and that the call is recorded. The recording and a summary are saved on the lead's record. The wording is agreed with you and written into the scope.

What happens when the AI does not know the answer?

It says that it does not know, and offers to have a person call back. It does not guess at prices or advice. The question is saved with the summary so your team can follow up. Anyone who asks for a human is handed over or called back.

How long does setup take?

Usually four to six weeks. Voice takes longer than messaging because the script, the voice and the call flow have to be tested carefully with your team before any real lead is called.

Who does it call?

Only people who have just submitted an enquiry asking to be contacted, through your form or ad. It is not set up to call cold lists.

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